About: fcmadmin

In a recent operational meeting, the topic of process automation came up. It became clear that we needed an integrated approach to manage sales communications and operational capabilities more effectively and become more agile.  As we begin our new year, our executive team decided to implement Salesforce as a solution to our needs both short…

In today’s economy, it is critical for organizations to ensure their operations are supporting optimal organizational efficiency and effectiveness. Operational improvements are required for many reasons including managing inventory, managing delivery effectiveness, controlling risk, and ensuring safety. One of the benefits of improvement is the requirement to document and measure current processes and procedures. As…

Think back to your school days. How was your ability to retain the knowledge you learned measured? In my day, that was usually a written test or a multiple choice test. In the working world many of us only get “tested” at our official performance review, held once a year and sometimes by a manager…

In November we wrote about understanding project resources and the benefit of proactive annual resource reviews. Once February comes many organizations are finalizing their resource plan for the coming year. The information needed to develop a plan can come from a few different sources. Completed performance appraisals are an important source for data, as is…